technical assistance

REQUEST FOR TECHNICAL ASSISTANCE

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By registering in our Support section, you will be allowed to view our technical documentation for the installation and use of our products, find answers to the most frequently issued raised, and enter your return request in our Return Merchandise authorisation process (RMA).

Request

Model
Product code
Series
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Request *
I have consulted the TECHNICAL SUPPORT area to identify the causes of the malfunctioning.

Technical data

Plant type
Plant location
Transformer (type, brand, power)
Application
Equipped with ventilation
Plant commissioning date
Anomaly found date

The data you provide are governed by the New Consolidated Privacy Act (pursuant to EU Regulation 679/2016) and will be used by TECSYSTEM s.r.l., also by electronic and automated means, for statistical purposes as well as to inform you of any technical/commercial information on products. Such data will not be communicated or disclosed to third parties. It is your right to obtain control, updating, modification, cancellation and to oppose their treatment as established by the above-mentioned law.